terms and conditions

Terms and Conditions

1. General

Welcome to LUXORA COFFEE.

By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this website.

LUXORA COFFEE reserves the right to update, modify, or replace these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have permission from a parent or legal guardian.

3. Products and Services

LUXORA COFFEE offers products through an online dropshipping business model.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Refuse service or cancel orders at our discretion

We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that all product details will be entirely accurate or error-free.

4. Pricing and Payments

All prices displayed on this website are subject to change without notice.

We reserve the right to correct any pricing errors.

Payment must be completed at checkout using the accepted payment methods available on the website.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email.

This confirmation does not guarantee final acceptance of your order.

LUXORA COFFEE reserves the right to cancel or refuse any order for reasons including but not limited to:

  • Product availability issues
  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect pricing or product information

6. Shipping and Delivery

Delivery times provided on the website are estimates only.

LUXORA COFFEE is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Supplier delays
  • Force majeure events

Customers are responsible for ensuring that shipping information provided is accurate.

7. Returns and Refunds

Customers may request a return within 30 days of receiving their order.

Returned items must:

  • Be unused
  • Be in original condition
  • Include original packaging when applicable

Refunds are processed once the returned product has been inspected and approved.

Certain items may not be eligible for return for hygiene or safety reasons.

To request a return, contact:
wedlymenelas4@gmail.com

8. Intellectual Property

All content on this website, including logos, graphics, images, text, branding, and design elements, is the property of LUXORA COFFEE and may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

LUXORA COFFEE shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or purchased products, except where required by applicable law.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of your information as outlined in that policy.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Quebec, Canada and applicable Canadian laws.

12. Contact Information

For questions regarding these Terms and Conditions:

LUXORA COFFEE
Email: wedlymenelas4@gmail.com
Phone: 514-944-8979